What you need to know first before purchasing an air conditioner.
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Q1:Is there any refrigerant in the air conditioner?
A:It depends on the shipments if you choose express delivery or air transportation, you have to charge the refrigerant
yourself once you receive the unit.
You don't need to worry about that if you choose ocean freight.We will charge the refrigerant before delivery.
Q2:What is the working voltage of your vehicle?
A:12V,24V or 48V,we need your infomation to customize your A/C unit.
Q3:What is your engine's power socure fuel oil or electric power?
A:We have different solutions for your vehicle.
What to consider when purchaing a truck refrigerated unit?
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Q1: What type your vehicle is,cargo van or truck?
A: If your vehicle is van,we have rooftop model refrigeration unit customized for van, if your vehicle is truck,we will help you recommend you suitable truck refrigeration. Mail to jimmy.wang.china@hotmail.com, Let CTNET answer your all questions.
Q2: What dimension your vehicle is?
A: Your vehicle's storage container volume, length,width, height.
Q3：What temperature do you want to reach?
A: Temperature:-20~+25 degree centigrade or -5~+25 degree centigrade and more according to your requirements.
Q4:What is your engine's power socure fuel oil or electric power?
A:We have different solutions for your vehicle.
FAQ
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Q1. What is your terms of delivery?
A: EXW, FOB ,CIF,etc
Q2:When will you arrange the delivery?
A:Generally 2~3 weeks after the payment, and we will continually inform customer the goods carriage status, until you receive the goods.
Q3:Can we get the some technological training?
A:Yes, CTNET provide the complete technological training, such as: installation, use and maintenance.
Q4:How long is your products warranty?
A:12 months warranty is available/1 years after delivery.
Q5:Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q6: How do you make our business long-term and good relationship?
A1: We keep good quality and competitive price to ensure our customers benefit ;
A2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter
where they come from.
